Effective Date: January 2025

At Bash Hub Events, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website or rent our party equipment and services. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us directly when you place an order, make an inquiry, or engage with our services. This may include:

• Name
• Address
• Email address
• Phone number
• Payment information
• Rental details (e.g., items rented, event date, delivery location)

Additionally, we may collect certain non-personal information automatically, such as your IP address, device information, and browsing activity through cookies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your rental orders
• To communicate with you regarding your order, delivery, and pick-up details
• To improve our services and customer experience
• To send promotional offers, updates, and newsletters (if you have opted in)
• To comply with legal obligations and resolve disputes

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With third-party service providers who assist in the operation of our business (e.g., payment processors, delivery services, and marketing platforms) — these partners are obligated to protect your information.
• When required by law, such as in response to a court order or legal process.
• To protect our rights, property, or safety, or the rights, property, or safety of our customers.

4. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

5. Cookies

Our website may use cookies to enhance your user experience. Cookies are small files that are stored on your device and help us recognize you when you return to our site. You can control the use of cookies through your browser settings.

6. Your Choices

You have the right to:

• Access and update your personal information.
• Request the deletion of your personal data (subject to certain legal obligations).
• Opt-out of receiving promotional emails from us by following the unsubscribe link in our emails.

7. Third-Party Links

Our website may contain links to third-party sites that are not operated by us. We are not responsible for the privacy practices or content of such sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
[email protected]